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Customer Service

Access Your Account Here: My Account

Contact Customer Service Monday – Friday 8:00 AM – 4:30 PM EST. at 1-800-692-7295
You can fax orders to 717-255-8320.
You can email us at

Our Mailing Address is:
PAA Dealer Purchasing Service
PO Box 2955
Harrisburg, PA 17105

Our Shipping address is:
PAA Dealer Purchasing Service
1919 North Front Street
Harrisburg, PA 17102

During Checkout:

PAA Members in good standing may purchase on Net 30 Day Terms with a current Account Number, if you need assistance with obtaining your Account Number, please call us at 1-800-692-7295.
All other shoppers must pay for orders using a valid Credit Card.

Please note that Custom Printed and Manufactured Products cannot be returned.

Products may only be returned within 30 days of purchase.  If you wish to return a product, contact us at to request a Return Goods Authorization Number (RGA#).  We will provide information on where to return the product.  Customer pays for return shipping charges.  Please use a trackable method of shipping.  After we receive and inspect the products, if they are in resale condition, we can issue credit if needed.  If you have any questions, please call us at 1-800-692-7295 Monday through Friday from 8:00am - 4:30pm EST.