|
|
Recorded Webinar Series
|
|
Price: From $39.00 to $59.00
Options
| |
Add'l Options
* denotes required field
Registration Information*
|
SAFETY & EMISSIONS 101:
For Service Advisors and Service Managers
Presented by Skip Wagner, PAA
Customer Relations/Customer Service
Registration/Insurance Requirements
Equipment vs. Inspection Procedure
Sticker and Emission Inspection Requirements
Vehicle Equipment Requirements/Issues
__________________________________________________
__________________________________________________
INSTALLMENT SALES CONTRACT REQUIREMENTS:
Federal & State
Presented by Terry O'Loughlin, Esq., Reynolds & Reynolds,
Don Busey, PAA and Chad Marsar, Esq., PAA
Benefits of the LAW Universal Retail Installment
Sales Contract
Contract Details
PA Spot Delivery Issues
Motor Vehicle Sales Finance Act Requirements
Negative Equity Disclosure Requirements
__________________________________________________
__________________________________________________
SOCIAL MEDIA FOR AUTOMOTIVE MARKETING
Presented by Darcy Knapp, Leap Frog Marketing
Learn the basics of using social media to tackle search marketing through creating a good Facebook Fan page.
Topics include:
Web 1.0 Strategy
_ Overview of search
_ Getting more out of search by using social media
Web 2.0 Strategy
_ Social media presence (Facebook, Twitter, Linkedin, Ping)
_ Managing social media in the dealership
__________________________________________________
__________________________________________________
MAINTAINING COMPLIANCE IN THE VEHICLE SALES
PROCESS AND INCREASING F&I PROFITS
Presented by
Don Busey and Chad Marsar, Esq., PAA
Bob Savino and Frank Seretti, Zurich
New Privacy Notices
Delivery Process - Length of Time
F & I Department Compliance
Maintaining/Improving the F & I CSI
Increasing F & I Profits
Basics of Reinsurance
Owning Your Own Vehicle Service Contracts
__________________________________________________
__________________________________________________
SUCCESSFUL PARTS MANAGEMENT IN A CHANGING MARKET
Presented by
Rob Campbell, Mironov, Sloan & Parziale LLC
Evaluating your inventory and comparison of stocking status.
Your mix of sales and gross profit potential.
The benchmarks for management ratios and inventory
indicators.
The importance of a monthly reconciliation of the parts
pad to G/L.
Special order parts nightmares and how to solve them.
__________________________________________________
__________________________________________________
Addressing the Issues of Employment Law
-- 3 webinars --
Instructors:
Bruce Bagley, Esq.
Kelley Kaufman, Esq.
McNees Wallace & Nurick LLC
WEBINAR - Reviewing Your Dealership's Approach to Hiring and Firing: How to Hire the Best and Fire the Worst While Minimizing Legal Liability
_______________________________________________________________________
_______________________________________________________________________
WEBINAR - Understanding Your Dealership's Rights and Obligations Under the Family and Medical Leave and Americans with Disabilities Acts
_______________________________________________________________________
_______________________________________________________________________
WEBINAR - From Salesperson to Technicians: Various Wage and Hour Challenges Facing Your Dealership Today
__________________________________________________
__________________________________________________
WARRANTY AND SALES INCENTIVE AUDITS
Protecting the Dealer from Improper Chargebacks
Instructors:
Peter K. Bauer, Esq.
Barbara A. Darkes, Esq.
McNees Wallace & Nurick LLC
Manufacturers are heavily scrutinizing warranty claims and incentive payments in order to recover payments from dealers even where the dealer has performed the warranty repeair or complied in substance with the requirements to secure the sales incentive payment.
Increasing warranty and sales audit activity by manufacturers.
Preventing problems before the audit occurs.
Preparing for and dealer conduct during an audit.
Navigating the internal appeal process of a manufacturer.
Utilizing legal protection available to dealers in PA.
Utilizing chargeback case decisions to a dealer's benefit.
$39.00 members
$59.00 non-members
Per Webinar
Questions, please call Becky Ross at 1-800-242-3745 ext. 3319
|
|
|